Top SaaS Based Companies in India
SaaS stands for “Software as a Service.” A SaaS company is a company that provides access to software applications that are hosted on the cloud, rather than on local servers or devices. These companies typically offer their software on a subscription basis, allowing users to pay a monthly or annual fee to use the software.
Examples of SaaS companies include companies that offer customer relationship management (CRM) software, project management software, and other types of business software.
In the past decade, SaaS investments in India have grown at an exponential rate. A study by Bain & Company projected that “Indian SaaS enterprises will exceed $30 billion worth of revenue by the year 2025.
So, if you’re looking for Top SaaS Companies in India to explore the booming field, this is definitely the blog for you.
Top SaaS Based Companies/Startups in India
The following are the Top SaaS companies based in India:
1. Zoho
Zoho Corporation is a multinational technology company established in India that develops software applications and web-based business applications. Tony Thomas and Sridhar Vembu established the business in 1996.
Zoho has 12 offices functioning in 9 nations around the globe. The business said it had upwards of 80 million users in July 2022. By November 2022, Zoho products were used by 50,000 organizations in more than 160 countries.
Products:
- Online Office
- Collaboration and Business Productivity suite
- CRM
- Productivity
- Network Management
- Sales
- Enterprise IT Management
- Social Media Management
- Invoicing
- Accounting
- Email Marketing
- Human Resources Management System
Established: 1996
Headquarters – Chennai, Tamil Nadu, India
Number of Employees – 10,000+
Headquarters Location – Estancia IT Park, Plot No. 140 & 151 GST Road, Vallancherry, Village, Chengalpattu, Tamil Nadu, India
2. Keka
Keka HR is a cloud-based HR and payroll management business located in India that supports SMEs. Vijay Yalamanchili and Sashi Pagadala established it in 2015. The word “Keka” is inspired from a Telugu word meaning “awesome” in its literal sense.
As of 2020, Keka, which began as a bootstrap company, had 3325+ clients, notably OnePlus, Godrej, Saavn, Honda, UpGrad, Toyota, Hyundai, Vedanta, Dream11, and ClearTax.
Engaged in:
- Human Resource Management System
- Payroll Management System
- Leave Management System
- Attendance Management System
- Performance Management System
- Talent Management System
- Expense Management System
- Timesheet Management System
- Time Tracking Software
- Employee Experience Platform
Established: June 1, 2015
Headquarters – Hyderabad, Telangana, India
Number of Employees – 501-1,000
Headquarters Location – Incor 9, 3rd Floor, Kavuri Hills, Madhapur, Kavuri Hills, Madhapur, Hyderabad, Telangana, India
3. BYJU’S
Byju’s (abbreviated BYJU’S) is a multinational educational technology company based in India. Byju’s application was designed by Think and Learn Pvt. Ltd, a business founded in 2011 by Byju Raveendran, Divya Gokulnath, and a group of college students.
Byju’s is valued at approximately 22 billion as of March 2022, and the business is estimated to have around 115 million enrolled students.
Products:
- BYJU’S – The Learning App
Established: 2011
Headquarters – Bangalore, Karnataka, India
Number of Employees – 10,000+
Headquarters Location – 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India
4. Chargebee
Chargebee is a provider of software as a service (SaaS) for business management and information technology. Chargebee was established in Chennai in 2011 by KP Saravanan, Rajaraman Santhanam, Thiyagarajan, and Krish Subramanian. Its corporate office is in Walnut, California, while its operational hub is in Chennai, India.
The organization provides a platform for billing that enables subscription-based companies to manage customer accounts and monthly subscription activities. In 2021, it became a unicorn, a term given only to ‘startups’ who have a valuation of over a billion dollars.
Engaged in:
- Recurring Billing
- Subscription Management
- Payment Gateway Integration
- Invoicing
- Automated Transactional Emails
- Accounting, Revenue Recognition
- SaaS Metrics
Established: June 15, 2011
Global Headquarters – San Francisco, California, U.S.A.
Indian Headquarters – Chennai, Tamil Nadu, India
Number of Employees – 1,001 – 5,000
Indian Headquarters Location – 3rd Floor, Brigade Vantage, 1, OMR Service Rd, Santhosh Nagar, Kandhanchavadi, Perungudi, Chennai – 600096, Tamil Nadu, India
5. Freshworks
Freshworks Inc. is a cloud-based customer interaction business headquartered in the United States. Girish Mathrubootham and Shan Krishnasamy established Freshdesk in October 2010. In 2017, it was rebranded Freshworks.
They operate from 13 locations across the world. Its cloud-based suite is utilized by over 50,000 companies, including Zomato, Toshiba, Hugo Boss, and Cisco.
Engaged in:
- Customer Support Software
- Helpdesk
- SaaS, Support Ticket System
- Web Based Support Ticket System
- CRM
- Applicant Tracking System
- Conversion Optimization Suite
Established: 2010
Global Headquarters – San Mateo, California, U.S.A.
Indian Headquarters – Chennai, Tamil Nadu, India
Number of Employees – 5,001-10,000
Indian Headquarters Location – SP Infocity, Block B, 1st Floor, 40, MGR Salai, Perungudi, Chennai – 600096, Tamil Nadu, India
6. Cisco Webex Experience Management (CloudCherry)
CloudCherry is a customer experience management company that provides software solutions to help businesses improve the customer experience and drive customer loyalty. The company was founded in 2014.
The company works with a variety of industries, including healthcare, retail, and financial services, and has clients around the world.
CloudCherry has received recognition for its innovative approach to customer experience management, including being named a “Cool Vendor” by Gartner in 2016 and winning the Frost & Sullivan India Customer Experience Management Company of the Year award in 2017.
Engaged in:
- Customer Experience Management
- Customer Delight Measurement
- Customer Sentiment Mapping
- Customer Feedback Management
- Customer Engagement
- Customer Satisfaction
- Customer Analytics
- Customer Loyalty
- Enterprise Feedback Management
Established: 2014
Global Headquarters – Salt Lake City, Utah, U.S.A.
Indian Headquarters – Chennai, Tamil Nadu, India
Number of Employees – 51-200
Indian Headquarters Location – 4/462, Swaminathan Nagar Iii Main Road, Kottivakkam Chennai – 600041, Tamil Nadu, India
7. FourKites
FourKites is a supply chain management software company that provides real-time tracking and visibility solutions for the transportation industry. It was founded in 2014.
FourKites works with a variety of transportation companies, including carriers, shippers, and third-party logistics providers. FourKites has partnerships with a number of leading transportation companies, including UPS, DHL, and FedEx.
Engaged in:
- Logistics and Supply Chain
- Cloud Computing
- Connected Devices
- Transportation and Logistics
- Supply Chain Visibility
Established: 2014
Global Headquarters – Chicago, Illinois, U.S.A.
Indian Headquarters – Chennai, Tamil Nadu, India
Number of Employees – 501-1,000
Indian Headquarters Location – DLF CyberCity, Block 1 A, 5th floor, Shivaji Gardens,1/124 Poonamallee High Road, Ramapuram, Chennai, Tamil Nadu, India
8. IBSFintech
IBSFINtech is an Indian global enterprise TreasuryTech business. It was established in 2006 by Chandra Mohan Grover.
The IBSFintech platform comprises accounting and finance, supply chain management, and other company management capabilities. IBSFintech seeks to improve the financial condition of very large, big, medium, and emerging businesses.
Engaged in:
- Risk management
- Treasury management system
- Trade Finance, cash management
- Exposure management
- Hedge accounting
- Supply Chain Finance
- SaaS TMS
- Cash flow & Liquidity
Established: 2006
Headquarters – Bangalore, Karnataka, India
Number of Employees – 51-100
Headquarters Location – Gokaldas Chambers, #222/14, 3rd Floor, 5th Main, Bellary Road, Sadashiva Nagar, Bengaluru – 560080, Karnataka, India
9. Kissflow
Kissflow is a cloud-based digital process automation platform that helps organizations automate their business processes and workflows. It was founded in 2012.
The platform is used by businesses of all sizes, across a variety of industries, including finance, healthcare, and manufacturing. The company has a global presence, with offices in the United States, United Kingdom, and Singapore.
Engaged in:
- Workflow Automation
- Business Process Management
- Digital Workplace
- Project Management
Established: 2012
Global Headquarters – Wilmington, Delaware, U.S.A.
Indian Headquarters – Chennai, Tamil Nadu, India
Number of Employees – 201-500
Indian Headquarters Location– Tower-B, 2nd Floor, World Trade Center, No:5/142, Rajiv Gandhi Salai (OMR) Perungudi, Chennai – 600096, Tamil Nadu, India
10. Capillary Technologies
Capillary Technologies is a software product company that offers merchants and brands with cloud-based customer Engagement, eCommerce platforms, and support products. It was established in 2008 by Aneesh Reddy, Krishna Mehra, and Ajay Modani.
Capillary runs its operations across 30+ countries, partnering with 250+ brands, and has a large reach of 875 million+ consumers and processed 1.97 billion transactions.
Engaged in:
- OmniChannel Engagement & Commerce
- eCommerce Platform
- CRM and Loyalty
- Customer Analytics
- O2O Commerce
- Marketing Cloud
- Retail Analytics
Established: 2008
Global Headquarters – Singapore
Indian Headquarters – Bangalore, Karnataka, India
Number of Employees – 501-1,000
Indian Headquarters Location – #36/5, 2nd Floor, Somasandra Palya, Haralukunte Village, Adjacent 27th Main Road, Sector 2, HSR Layout, Bengaluru – 560102, Karnataka, India
11. Playtonia
Playtonia is an Esports platform headquartered in India. Established by Abhijit Pattanaik in 2016, Playtonia is an esports platform tech company that enables online gamers to interact and create communities.
The SaaS business organizes and promotes a number of e-sports leagues for video game players. The business is now working on incubation cells, gaming certifications, and the establishment of various gaming cafes. In addition, the organization is seeking to develop an esports virtual reality (VR) academy.
Engaged in:
- Esports Events and Tournaments
- Game Certifications
- Gaming Incubation Cells
- e-Sport VR Academy
Established: 2016
Headquarters – Chennai, Tamil Nadu, India
Number of Employees – 51-200
Headquarters Location – 118/68, 5th St, Padmanabha Nagar, Adyar, Chennai – 600020, Tamil Nadu, India
12. Detect Technologies
Detect Technologies is an Indian technology company that develops automated asset monitoring and inspection technologies. The Indian Institute of Technology (IIT) Madras incubated it as a startup in 2016.
It designs and develops automated, remote control asset monitoring and inspection systems for a variety of sectors, including oil and gas, steel, power, chemicals, and fertilizers.
It provides its services in six regions, has over 25 patents and trademarks, and has implemented solutions over 100 sites worldwide.
Engaged in:
- Structural Health Monitoring
- Industrial IoT
- Asset Performance Management
- Pipeline Monitoring
- Industrial Automation
- IoT Sensors
- Enterprise Software Solution
Established: 2016
Headquarters – Chennai, Tamil Nadu, India
Number of Employees – 201-500
Headquarters Location – 2A, 3rd floor, Block A, IIT Madras Research Park, Chennai – 600113, Tamil Nadu, India
13. HappyFox
HappyFox is a customer relationship management (CRM) and customer service software company that provides a range of tools and solutions to help businesses manage and improve their customer interactions. It was founded in 2011.
In addition to its core CRM and customer service tools, HappyFox also offers a range of integrations with other business applications, such as accounting and project management software. HappyFox works with a variety of businesses, including small and medium-sized enterprises, as well as larger organizations.
Engaged in:
- Cloud Help Desk
- SaaS Help Desk
- Ticket Support System
- On-premise to Cloud migration and Vice versa
- iOS Help Desk
- Android Help Desk
Established: 2011
Global Headquarters – Irvine, California, U.S.A.
Indian Headquarters – Chennai, Tamil Nadu, India
Number of Employees – 11-50
Indian Headquarters Location – SVK Towers, 5th floor, Guindy Industrial Estate, Chennai – 600032, Tamil Nadu, India
Frequently Asked Questions
1. What are SaaS companies?
SaaS stands for “Software as a Service.” A SaaS company is a company that provides access to software applications that are hosted on the cloud, rather than on local servers or devices. These companies typically offer their software on a subscription basis, allowing users to pay a monthly or annual fee to use the software.
2. What are some of the top Saas companies in India?
Following are some of the top Saas companies in India:
- Zoho
- Keka
- BYJU’S
- Chargebee
- IBSFintech
- Freshworks
- Capillary Technologies
- Playtonia
3. What is the future of SaaS companies?
It is likely that the demand for SaaS services will continue to grow, as more and more businesses and individuals recognize the benefits of using cloud-based software. This may lead to increased competition in the SaaS industry, as well as the development of new and innovative SaaS products and services.
4. Is SaaS a good industry to work for?
Working for a SaaS company can be a rewarding experience for many people. SaaS companies are often at the forefront of technological innovation, and employees may have the opportunity to work with cutting-edge software and systems.
SaaS companies are often agile and fast-paced, which can provide a stimulating and dynamic work environment.
The subscription-based business model of many SaaS companies can provide a stable and predictable source of revenue, which can be beneficial for both the company and its employees. However, as with any industry, working for a SaaS company also has its challenges and drawbacks, and whether it is a good fit for a particular individual will depend on their personal preferences and career goals.
Final Words
We hope this article has helped you identify the top SaaS companies based in India. Feel free to reach out to us, if you have any questions or suggestions.
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