Have you ever wondered what really drives Hexaware – is it their innovative products or their outstanding services? Founded in 1990, Hexaware has been a notable player in the IT and business process outsourcing industry.
Today, we delve into the core of Hexaware’s operations to uncover its true essence: Is it a service-based or a product-based company?
Understanding Hexaware: Is it a Service Based or Product Based Company?
| Criteria | Service Based Company | Product Based Company | Based on the Definition |
|---|---|---|---|
| Revenue Model | Primary revenue from providing services | Primary revenue from selling products | Hexaware is a Service based company |
| Client Interaction | Ongoing interaction with clients | Transactional interaction with clients | Hexaware is a Service based company |
| Nature of Deliverables | Delivers intangible services | Delivers tangible products | Hexaware is a Service based company |
| Innovation Focus | Innovations aimed at service improvement | Innovations focused on product development | Hexaware is a Service based company |
| Marketing Strategy | Service endorsements and client testimonials | Product advertisements and showcases | Hexaware is a Service based company |
| Team Structure | Diverse skill sets for comprehensive service delivery | Specialized teams for product development | Hexaware is a Service based company |
| Supply Chain Management | Importance on vendor management and partnerships | Focus on manufacturing, inventory, and distribution | Hexaware is a Service based company |
| R&D Focus | Process and service delivery innovation | New product development and technology advancement | Hexaware is a Service based company |
| Customer Base | Varied clientele requiring customized solutions | Broader, more uniform customer base | Hexaware is a Service based company |
| Capital Investment | Investment in human capital and technology | Investment in manufacturing facilities and equipment | Hexaware is a Service based company |
10 Reasons Why Hexaware is a Service-Based Company
Following are the reasons why Hexaware is a Service based company:
1. Revenue Model
When examining Hexaware’s primary source of revenue, we notice that it predominantly comes from providing services. Hence, Hexaware is likely a service-based company.
2. Client Interaction
Looking at how Hexaware interacts with its clients, we observe ongoing relationships. This suggests that Hexaware operates more as a service-based company.
3. Nature of Deliverables
Hexaware mainly delivers intangible services. This nature of deliverables points towards Hexaware being a service-based company.
4. Innovation Focus
The focus of Hexaware’s innovations is primarily on service enhancement. This emphasis aligns with the characteristics of a service-based company.
5. Marketing Strategy
Analyzing Hexaware’s marketing strategies, we see a predominant focus on service endorsements. Therefore, it’s indicative that Hexaware is more of a service-based entity.
6. Team Structure
Hexaware’s team structure, characterized by diverse skill sets, reflects the operational model of a service-based company.
7. Supply Chain Management
In terms of supply chain management, Hexaware shows a greater emphasis on vendor management and partnerships, aligning it more closely with a service-based model.
